Terms of trade

1. Price and fees

WalletPlus' price is based on revenue: no licence, no setup fee and no monthly subscription. The specific price is set out in your cooperation agreement. Chains and networks can get a special price, and integrations and special adaptations are priced by agreement.

Unless otherwise agreed, the standard rates apply. A handling fee is charged of 3.00 kr. per order, paid by the end customer, and a transaction fee of 1.95% + 0.79 kr. per order (incl. Stripe) on online payments. A payout service fee is also charged of 10.00 kr. + 0.25% per payout from your Stripe account to your bank account. Payouts are made automatically every banking day, so the fee is charged per payout and not per order. On a weekly or paused payout plan the fee is 30.00 kr. + 0.25% per payout. The stated price is final; no VAT is added. A card surcharge is likewise charged when an order is paid with certain more expensive card types: corporate cards issued in DK/EU (+2.40 % + 1.80 kr. per order), UK cards (+2.55 % + 1.80 kr.), American Express issued in DK/EU/UK (+2.55 % + 1.80 kr.), international cards outside the EU (+3.30 % + 1.80 kr.) and American Express issued internationally (+3.30 % + 1.80 kr.). Ordinary Danish and European Visa/Mastercard consumer cards never carry a surcharge. The card surcharge is added on top of the transaction fee and charged together with your other fees. The stated rates are final; no VAT is added. Other prices are excl. VAT.

The full terms of the cooperation are set out in the business terms.

2. Payment and payout

Payouts from online orders are made automatically every banking day to your registered bank account. The transaction fee is settled per order via Stripe. The payout service fee of 10.00 kr. + 0.25% is charged per payout and not per order, and it is not deducted from the payout itself: the full payout amount is transferred to your bank account, while the fee is booked on an ongoing basis and charged together with your other fees via your Stripe balance. On a weekly or paused payout plan the fee is 30.00 kr. + 0.25% per payout.

3. Termination

The agreement has no lock-in and can be terminated in writing at any time on 1 month's notice to the end of a month (the current month plus 1 month). The same applies to equipment rental. Rented and free equipment remains the property of WalletPlus and must be returned when the agreement ends. If the equipment is not returned, or payment is defaulted on, the equipment's purchase price plus a fee of 1,000 kr. excl. VAT is charged.

4. Liability

WalletPlus strives to deliver a stable and reliable service. We are not, however, liable for indirect loss, lost profit or operating loss arising from use of the platform.

5. Intellectual property rights

All content on the WalletPlus platform, including design, text, graphics and software, belongs to WalletPlus ApS. You retain full ownership of your own content (product range and menu, images and company data).

6. Changes

We reserve the right to change these terms on 30 days' notice. You will be informed of changes by email.

7. Governing law and venue

These terms are governed by Danish law. Any disputes are settled by the Danish courts.

8. Delivery via Wolt

Delivery may be carried out by Wolt as an independent third-party carrier on behalf of the restaurant. When your order is delivered by Wolt, we share with Wolt the information necessary to complete the delivery: your name, your phone number and your delivery address, plus any message to the driver. The information is processed solely for the purpose of delivering your order. You can read more about Wolt's processing of personal data in Wolt's own privacy policy.

Any delivery fee is shown clearly in the basket before you confirm and pay for your order. A paid order with Wolt delivery cannot be cancelled by you, and as perishable food is involved, the right of withdrawal does not apply (section 18(2)(4) of the Danish Consumer Contracts Act). The delivery fee is not refunded once the courier has been booked, not even if you are not present at delivery. If the restaurant rejects your order before the courier is booked, or if no courier can be booked, the full amount including the delivery fee is refunded. If the order is rejected after the courier has been booked, the price of the goods is refunded. For other refunds we retain the payment fees incurred up to the time of the refund, as we bear the costs of both the payment and the refund ourselves.

Wolt delivery is only available with online payment. Wolt delivery is not offered against cash payment. (DRAFT: pending legal review.)